Business Analysis as a Service (BAaaS)
Over 20 years of experience in the sector has allowed us to understand the difficulties commonly encountered in projects and the strategies needed to face these. Our approach is collaborative, our service is seamless and our goal is success. We work to your needs whether that be a subscription service, usage fee or a personalised package to cater to your organisational requirements. Below are some of the key focus areas:
Process review / improvement
Our use of the As Is / To Be visuals shows the starting point for change and areas requiring improvement. Our Consultants work with your organisation to capture the high-level processes and also the detail for every task identifying opportunities for improvement and starting the journey towards standardisation across your organisation.
Workshops & requirements capture
Engaging targeted workshops with the correct attendance are key to successful requirements capture.
Our Consultants work with you to identify SMEs (subject matter experts) and business representatives to engage with to ensure workshops are productive and the correct level of details are captured.
Personas, user journey, user story definition
CBI Consultants have a passion in developing solutions that really address the needs of your business. To do this, we use tools such as user story’s and personas to understand your stakeholders, their behaviour, motivations and needs as these are all factors that need to be discovered in order to create the correct journey.
Communication / change management
CBI Consultants are well versed with the challenges organisations face with any change. We work with your teams to build and deliver a change management, Training and Communications strategy to ensure your organisation is prepared for any forthcoming changes and ensure an increase in adoption/acceptance.
Project management & delivery
CBI Consultants have in-depth Agile and Waterfall project management experience.
Our efficient and positive approach will ensure that the goals of projects closely align with the strategic goals of the business turning your plan into successful delivery.
Handover / upskilling
The value of upskilling is often overlooked but actually, it massively improves productivity as well as staff ability and morale. Our handover methods will ensure your projects continue to thrive allowing your teams to have the skills needed to face future challenges.
Stakeholder management
Disengaged and uncooperative stakeholders can easily lead to the cancellation and failure of a project. We take great care in supporting these relationships by understanding and evaluating stakeholder expectations and identifying their needs and priorities so that we can incorporate these into the deployment strategy.
Supporting RFI/PFP processes
If you are at the early stages of your projects, our Consultants can work with you to prepare a RFI/RFP to engage and evaluate potential suppliers/third parties to implement and deliver your solution.
Our Consultants adopt a thorough approach to supplier evaluation to ensure your organisational needs are matched and all areas are correctly assessed for suitability to your organisation.
Training & coaching
CBI Consultants develop standard and bespoke training and coaching solutions to suit your team’s needs.
We apply our understanding of your organisation, challenges, requirements and systems to ensure targeted and timely training covering subject areas that really matter most to attendees.
We work to your needs and timelines, delivering 1:1 or group sessions.
