The importance of BAaaS - Business Analysis as a Service and why it’s so important in current climate
In the current climate of a constantly evolving business landscape, BAaaS has inarguably never felt more relevant. But why is this the case? In this article, we will seek to highlight the 3 most pivotal aspects that contribute to the ever-increasing need for BAaaS in the success of an organisation.
1-The interaction between IT and business, and its direct correlation with improved efficiency
One of the key roles of a business analyst is a continued focus on both technical and functional requirements. Bob Gregory, a professor of BA at Bellevue University, claims that “elicitation of requirements and using those requirements to get IT onboard and understand what the client really wants” is fundamental. What this means is that BAaaS is gaining a more strategic role in organisations that have more complex business processes. BAs are now being portrayed as pioneers for the use of technology in improving performance in ways they weren’t previously. This indicates a direct link between BAaaS strategic role and its effect on growing efficiency in an increasingly technological world.
2-The heightened importance of service orientation
The satisfaction of the customer should be a main focal point for an enterprise. However, sometimes internal organisational structures’ desire to increase accountability and responsiveness can distract from this. BAaaS and the management strategies it entails seeks to unite these two differing needs in providing guidance on both the internal and the external.
3-Sourcing
Increasingly, organisations are turning to BA services to “partner” with their IT services vendors instead of outsourcing generic services. The McKinsey & Co survey of 2009 showed that the involvement of BA services and managed service models directly correlate with higher customer satisfaction. Furthermore, the use of an external partner such as CBI can increase innovative thinking and provide a new perspective that may not be visible from someone within the company/ enterprise. The CBI service comes equipped with team members from an array of backgrounds offering unique and lucrative solutions.
Conclusively, the need for Business Analysis as a Service (BAaaS) is proving more and more necessary in contributing to the success of an enterprise. A successful and strategic model for BAaaS can serve as a catalyst for increased workforce efficiency, a more strategic use of money and innovative thinking in the workplace that cannot be found elsewhere.
Sources:
https://www.iibauk.org/profession